Privacy Policy
Effective Date: May 18, 2025
At Rilex Energy LLC, your privacy and trust are extremely important to us. This Privacy Policy outlines how we collect, use, share, and protect the personal information of individuals and entities who engage with our services, visit our website, or communicate with us for business purposes.
This policy applies to www.rilexenergy.com and any other digital or physical touchpoints where we collect data as part of our global energy brokerage operations.
1. Information We Collect
We may collect and process the following types of personal and business-related information:
- Contact Information: Full name, company name, title, phone number, email address, mailing address
- Business Details: Company registration documents, KYC (Know Your Customer) forms, NDAs, LOIs, financial capability documents
- Technical Data: IP address, browser type, device information, access time, and referring URLs
- Communications: Emails, messages, documents exchanged during deal intake, negotiation, or onboarding processes
We collect this information:
- When you visit our website
- When you fill out forms or submit documents
- During deal inquiries, compliance processes, and transaction onboarding
- Through direct communication with our staff or affiliates
2. How We Use Your Information
Your data is used exclusively for legitimate business purposes, including:
- Verifying counterparties (buyers, sellers, mandates)
- Facilitating secure oil & gas transactions
- Conducting compliance screening, including anti-money laundering (AML) and anti-fraud checks
- Performing due diligence on counterparties
- Responding to your inquiries and communicating with you about opportunities
- Internal operations, analytics, and process improvement
- Legal and regulatory compliance
3. Fraud Prevention & Scam Detection
Rilex Energy actively monitors, identifies, and prevents fraudulent activity in all forms. Due to the high volume of scams in the global energy trade space — including impersonators, fake documents, and fraudulent mandates — we maintain strict protocols to protect our network.
We may:
- Use verification technology and manual screening to vet all parties
- Retain documentation submitted for audit or investigative purposes
- Share data with legal authorities, third-party investigators, or regulatory bodies if fraud is suspected
- Immediately blacklist, flag, or terminate communication with suspicious parties
We do not tolerate scammers, fake buyers, forged POPs, or intermediaries who fail to prove authority or readiness. Any party attempting to misuse our platform or impersonate Rilex Energy will be prosecuted to the fullest extent allowed by law.
4. Sharing of Information
We do not sell or rent your personal information.
We may share your data only with:
- Authorized personnel and affiliates within Rilex Energy
- Third-party compliance firms for KYC/AML checks
- Storage operators, legal representatives, or mandates involved in a vetted transaction
- Law enforcement or regulatory authorities, if required
All sharing is done under confidentiality, protection agreements, and strict commercial discretion.
5. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your data from loss, misuse, unauthorized access, alteration, or destruction. These include:
- Encrypted email and secure cloud-based document storage
- Access-controlled internal systems
- Manual vetting of all documents submitted through our channels
- Routine fraud-monitoring procedures
While we take every precaution, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access or request a copy of the personal data we hold about you
- Correct inaccuracies in your data
- Request deletion of your personal data, subject to compliance obligations
- Object to certain types of processing
- Withdraw consent at any time where consent is the basis for processing
To exercise any of these rights, please contact us at:
📧 contacts@rilexenergy.com
📞 1-888-407-4539 or 1-403-921-6035 or 1-754-222-2470
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Users are encouraged to review the privacy policies of external websites before providing any personal data.
8. Children’s Privacy
Rilex Energy’s services are intended for business professionals aged 18 and above. We do not knowingly collect or solicit personal data from individuals under 18 years of age. If we learn that we have collected data from a minor, we will delete it promptly.
9. Changes to This Policy
We reserve the right to amend or update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically to stay informed.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your information, you may contact us:
Rilex Energy LLC
📍 205 North Michigan Ave. Ste. 810 Chicago IL 60601
📧 support@rilexenergy.com
🌐 www.rilexenergy.com
By using this website or submitting information to Rilex Energy, you consent to the collection and use of your information as described in this Privacy Policy.